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Do You Have A Stiebel Eltron DHB-E 13 AU LCD?

If you’re sniffing around to have a Stiebel Eltron DHB-E 13 AU LCD fixed, serviced or replaced, Plumbdog have you covered. We are a proud pack of genuine maintenance plumbers. This means we would rather fix a good hot water heater than toss it out saving money and waste. So if your Stiebel unit isn’t working as it should or you’re on the hunt for a new hot water system supplied and installed, give us a whistle!

Stiebel Eltron DHB-E 13 AU LCD
10 Year Warranty
Value For Money

Stiebel Eltron DHB-E 13 AU LCD

SKU: 1307159

With the DHB-E 13 LCD instantaneous water heater, accurate temperature settings are no longer a problem, thanks to the LCD controller. This allows direct accurate continuous flow temperature delivery selection between 20 and 60 °C. With 3i technology for high efficiency and output, the DHB-E LCD provides a reliable and constant supply of hot water.

High quality engineering – Made in Germany
LCD Controller
Bare wire element is suitable for hard and soft water areas
WaterMark Lic No. WMKA00301, AS3498
Electronically controlled
Flexible installation

Space saving design
No safe tray or ventilation required
Available in three electrical sizes:

DHB-E 13 LCD – 14.5kW, 20.2 Amps per phase, three phase 415V
DHB-E 18 LCD – 19.4kW, 27 Amps per phase, three phase 415V
DHB-E 27 LCD – 28kW, 38.9 Amps per phase, three phase 415V

5 Year full parts and labour domestic warranty*

How We Work: Hot Water Repairs And Replacements

Here at Plumbdog Plumbing, we have a process that our customers appreciate and applies to all our work.

As soon as we receive your call or message, we arrange an onsite visit from your local Plumbdog Plumber to assess the work that needs doing and provide you with a fully transparent estimate that covers everything so that there are no hidden charges when you engage our services! If you are happy with the forecast, we will ask you to sign it off and commence work immediately.

For a Stiebel Eltron DHB-E 13 AU LCD repaired or replaced, book your time with the top dogs and we’ll get your tail wagging!

Specifications & Warranties

Electrical Loading
14.5 Kw / 20 Amps per Phase (#3 Phase)
Minimum Flow Rate
2.5 L/pm
Suitable For
1 Shower
Manufacturers Parts & Labour Warranty (Domestic)
5 Years
Recommended Service Schedules
2 Years
Link to Manufacturers Product Page
Cold Water Connection
15 mm
Hot Water Connection
15 mm
466 mm
225 mm
116 mm


Stiebel Eltron DHB-E 13 AU LCD Gas Hot Water

If you’re on the hunt for a reliable and efficient hot water system that won’t leave you barking mad, look no further than the Stiebel Eltron DHB-E 13 AU LCD Hot Water System. Designed to deliver consistent hot water on demand, this system is perfect for keeping your household running smoothly, whether it’s for those early morning showers or late-night dishwashing sessions.

Top Dog in Gas Hot Water Efficiency

The Stiebel Eltron DHB-E 13 AU LCD is a high-efficiency, gas continuous flow hot water system. With an impressive 5.5-star energy rating, it’s a real top dog when it comes to saving on energy bills while reducing your carbon pawprint. You’ll enjoy endless hot water without the worry of running out, even when you’ve got a full house.

Tail-Wagging Features

  • Compact Design: Its sleek and compact design makes it easy to install, even in tight spaces. Whether you’re in a cosy suburban home or a spacious rural property, the Stiebel Eltron DHB-E 18 AU LCD fits right in.
  • Durable and Reliable: Built to withstand the Aussie climate, the Stiebel Eltron DHB-E 13 AU LCD is a robust and reliable choice. It’s constructed with high-quality materials to ensure long-lasting performance.
  • Environmentally Friendly: This system uses natural gas, making it an eco-friendly option that’s gentle on the environment and your wallet.

Why Choose Stiebel for Hot Water?

Stiebel has been a trusted name in household appliances for over 100 years, and the DHB-E 13 AU LCD Stiebel Eltron Hot Water System is no exception. With its combination of advanced technology and practical features, it’s no wonder so many Australians have made the switch.

Don’t let your hot water system be the runt of the litter. Upgrade to the Stiebel Eltron DHB-E 18 AU LCD and enjoy the benefits of instant, efficient, and reliable hot water. Your kennel deserves it!

Stiebel Eltron DHB-E 13 AU LCD - Frequently Asked Questions

If your hot water is not so hot, or goes hot and cold, or simply gives luke warm water, chances are you may have an issue with the hot water unit or even the plumbing at your property. At Plumbdog, we are known as the Top Dogs when it comes to servicing and maintaining hot water systems.

We would much rather repair and maintain a hot water system. This saves creating unnecessary waste in landfills and keeps more money in our customers pockets. When necessary, if we do recommend a new hot water system, we can also recommend whether a like for like replacement is sufficient or our Pedigree Plumbdog is more than happy to work out with you which system is best to replace with or if an upgrade is required.

Just like a car, your hot water system needs regular servicing – not just for optimum performance, but also to minimise the likelihood of a breakdown, which we all know can happen at the worst times.

One of the most common causes of water heater failure is blocked pilot tubes, where spider webs can obstruct the flow of gas.

Thermocouples, which ensure the gas valve remains closed when the system is not in use, have limited service life and must be periodically replaced. Other common problems are blocked line strainers, faulty ignition packs and faulty solenoids.

Regardless of the age or type of system installed, we recommend having it serviced at least once every two years by one of our fully qualified Plumbdog hot water plumbers. To ensure maximum life of your unit, you should also replace its sacrificial anode as part of regular servicing.

We have made the decision that we will not give a ‘free quote’ over the phone. With years of experience servicing our loyal Plumbdog clients, we know that no two properties are the same and we really need to visit your property to inspect in order to give an accurate estimate along with options and long term solutions rather than to simply give a dirt cheap price over the phone. Doing this leads to unhappy customers when prices increase because there is more to the job than the eyes can see. 

Did you know that a simple ‘like for like replacement’ is often not just a like for like job? If you have searched around, you would see other plumbing companies showing the new piping jobs required because of ‘cheap and nasty workmanship’ previously completed. Hot water systems which are not installed to current code also means that hot water systems may need to be relocated or even the electrical work with regulations updated for your safety. 

How we work is, we will send our trusted Plumdog to your property to inspect and have a chat to understand your needs and hot water issues. Inspecting and understanding more about your property and plumbing setup will minimise any unexpected expenses which often the other mongrels lack to mention until half way through the job when they hit you up with an unexpected problem costing you more. 

The way we work at Plumbdog is a little different to others. We don’t bury call out fees, service fees or booking fees in our pricing estimates. We simply charge you the price of the job.

When you call us to book your technician, your customer service representative will schedule you an appointment with one of our technicians in a 4 hour time window at a mutually agreed upon time.

Our plumber will message you or call you when he’s on his way to your property so you’re not peering out the window like a lost puppy.

When he arrives on site he will have a chat with you about your plumbing issues and then return to his van to put an estimate together for the work you require.

He will present the estimate to you and if you are happy to proceed, your plumber will have you sign the estimate and he can usually get started on your job straight away.

We are top dogs when it comes to hot water systems, servicing and maintaining but there are occasions where we will need to consider installing new hot water systems and with new systems also comes some terms and conditions. Please see terms and conditions here

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