VLOGS

Jetter + CCTV = Clean Drain, Clean Win

In this video, Rich is called out to a property with a completely blocked kitchen sink. The customer had already tried using drain crystals — and as we often see, they didn’t work. In fact, they made things worse.

Luckily, this job got off to a good start when Rich found the D.G (disconnector gully) conveniently located near the front door and driveway — ideal access for the van-mounted high-pressure water jetter.

🧰 Step 1: Set Up & Jet

Rich quickly gets to work:

• Pulls the jetter hose straight from the van
• Starts jetting through the D.G gully
• Hits heavy gunk, fat buildup, and…
• Pulls out a big handful of undissolved drain crystals 🤦‍♂️

💬 “Drain crystals might seem like a quick fix, but most of the time they just clump up, harden, and block the pipe even more. Then we’ve got to clean it all out properly.”

🎥 Step 2: CCTV Inspection

Once the jetting is complete:

• Rich drops the CCTV camera down the line
• Tracks it all the way back to the kitchen sink
• Result? A squeaky clean pipe, flowing freely with no debris left behind

✅ Step 3: Final Test

To wrap it up:

• Rich runs the kitchen sink inside
• Watches the water flow perfectly through the inspection shaft
• Confirms the job is done, done properly, and done once

💬 “Forget the crystals — this is the way to fix a drain properly.”

🐾 Real plumbers. Real jetters. Real clean drains. 
📞 No callout fee. Fast response. Blocked drains fixed the right way — the first time. 

Darius Sorts Out a Drainage Disaster Hidden Beneath a Renovation

When it comes to old Perth homes, you never know what you’ll find under the surface — and this job in Bayswater delivered a real mixed bag:
• A sunk drain running the wrong way
• A dodgy IO cut-in with tree root intrusion
• A decommissioned septic tank… that the new pipe runs through
• And a whole lot of DIY plumber nightmares 😅

🔍 What Went Wrong?
The customer’s extended property had been built right over the top of the original drainage line — and unfortunately,
💬 “Gravity only works if you give it the right slope.”
Darius found:
• A collapsed, out-of-grade drain
• Old section with the top cut off for access (not ideal)
• Tree roots infiltrating where it had been left open
• A new pipe laid on top of the old one 🤦

🔧 How Darius Fixed It
• Located the faulty drain section and exposed it carefully
• Removed the old, sunken pipe and dodgy IO job
• Pulled out the unused pipe laid over the top
• Re-ran the new pipe to correct grade and fall
• Ensured the new line bypassed the old septic and tree root zones
• Completed thorough flow testing to confirm all is well

✅ Now the system drains as it should — and Darius left the site neat, tidy, and root-free.

🎥 Watch the Video to See It All Unfold
If you love watching pros clean up old plumbing disasters, this one’s got:
• Digging, cutting, inspecting and replacing
• A look into Perth’s heritage plumbing horrors
• Clear explanations of what went wrong — and how to make it right  

📞 Think your old home has dodgy drainage?
Call the Plumbdog pack — we’ve seen it all, and we know how to fix it right the first time. 

Fault-Finding a Continuous Flow Unit That’s Not Firing in Ardross

In this job, Rich is called out to an Ardross property with a frustrating problem:
Hot water is working on one side of the house, but completely dead on the other.

The homeowner has:

• A gas continuous flow unit (not firing) on one side
• A gas storage unit (low pressure, but still heating) on the other

Let’s run through the full on-site diagnostic process — and show why checking the basics first always pays off.

🔍 Step 1: Test the Closest Tap

Rich starts by turning on the nearest hot water tap to the continuous flow unit — the laundry tap.

• The unit doesn’t fire
• That confirms there’s no activation happening when hot water is called

🔌 Step 2: Confirm Power Supply

• Rich checks the powerpoint and power cable with a tester
• ✅ Power is live at the socket and flowing through the lead
• Next, he removes the front cover of the unit to check for any signs of startup
• Still nothing — no electrical activation, even though power is confirmed

🔧 Step 3: Suspected Internal Fault

With the system receiving power but failing to respond, the likely issues could be:

• A faulty flow sensor
• A failed PCB (printed circuit board)
• Or another internal component not allowing startup

💬 “At this point, we’ve ruled out external factors. No point throwing a new unit on the wall without knowing what’s wrong with the current one.”

💡 Final Recommendation: Replace — But With Purpose

Due to the unit’s age and the lack of electrical response, Rich recommends a replacement system.

But not just a like-for-like swap — because:

• It’s better to troubleshoot first, so you don’t repeat the problem
• You get the chance to size the new unit correctly
• And ensure you’re not replacing a working system due to a simple oversight

🐾 Plumbdog — Perth’s real plumbers with all the gear, every idea, and a methodical approach to hot water troubleshooting. 

📞 No callout fee | ✅ Gas & electric hot water specialists | 🔎 Fault diagnosis done right